Schulmerich® Handbells are built to last, but from time to time, they may need refurbishment. In efforts to preserve the warranty of our instruments worldwide, Schulmerich named Hong Kong Handbell Academy (HKHA) the exclusive Authorized Refurbishment Center for Asia. Their work will be performed under Schulmerich® Handbells’ supervision. Work performed by HKHA will continue to receive Schulmerich's lifetime warranty and will be backed by the full force of the company's tradition of customer service.
HKHA was approved based on their quality of work, customer satisfaction, and commitment to the preservation of Schulmerich’s standard of excellence. HKHA is located in Hong Kong, so as to keep shipping costs low and minimize turn-around time. They have recently undergone extensive training and are ready to provide factory-authorized, quality work. There are different levels of handbell refurbishment and handchime tune-ups available. Choose whether your bells need a top-to-bottom Complete Refurbishment or our basic Clean, Polish and Adjust. We can provide the refurbishment that meets your needs. In addition, all HKHA facilities will now use our Optional Polishing Method to ensure uniform instrument tuning to Schulmerich exacting standards. Because this method is less aggressive, natural blemishes/marks might remain on an aging casting. We will not polish castings in a way that degrades the quality of sound.
Please contact us for information on scheduling your next refurbishment.
Changes to Schulmerich® Parts Policy
The refurbishment policy is intended to help customers protect their investments, and not to inconvenience or restrict customers from repairing their own instruments. Customers will still be able to order parts for their own instruments. Schulmerich and HKHA reserve the right to limit the sale of parts that enable or support the disassembly of our custom Yoke Assemblies. If a customer wants to order parts to refurbish their own set of bells, we may agree to sell the parts, but please be aware that repairs performed by an unauthorized or untrained personnel may damage your set and invalidate your warranty.
Refurbishment Information
Complete Handbell Refurbishment
- Tuning check
- Handbell inspection
- Disassemble handbells
- Polish castings
- Assemble all new parts:
• Your choice of clapper assemblies
• Black and Gold Master Touch™ Discs
• Black and Gold Handle
- Repair latches (extra charge)
- Vacuum cases
- Treat Case Exterior
- Reassemble parts & handbells
- Optimize tension adjustments
- Voice/Blend handbells
- Final tuning check
Essential Handbell Refurbishment
- Tuning check
- Handbell inspection
- Disassembly of handbells
- Disassembly of parts
- Replace all minor parts:
(Additional parts replaced with customer’s authorization)
• Anti-friction washers
• Bumpers
• Handle lock-washers
• Clapper lock-washers (if applicable)
• Clapper screws (if applicable)
• Stop Nuts
- Repair Latches (extra charge)
- Clean Spacers
- Clean Clapper Heads
- Inspect Yoke Assemblies
- Replace all Springs
- Clean Handle Rivets/Blocks
- Polish castings
- Vacuum cases
- Treat Case Exterior
- Optimize tension adjustments
- Voice/Blend handbells
- Final tuning check
Clean, Polish and Adjust Refurbishment
This option is exclusive to those who have, within the past five years, had their handbell sets refurbished by Schulmerich or one of our Authorized Refurbishment Centers.
- Tuning check
- Handbell inspection
- Disassemble handbells
- Polish castings
- Reassemble parts & handbells
- Optimize tension adjustments
- Voice/Blend handbells
- Final tuning check
- Vacuum cases
- Replace minor parts:
(Additional parts replaced with customer’s authorization)
• Anti-friction washers
• Bumpers
• Stop Nuts
MelodyChime® Service
- Inspection of MelodyChime® Instruments
- Adjustment of Yoke Assemblies
- Adjustment of voicing
- Minor part replacement if applicable
(Additional parts replaced with customer authorization for an additional fee)
